INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes! All rental items are accurately represented in the photos on our site. However, in rare cases, colors or minor design details may vary slightly depending on availability — but the size, features, and overall fun will always match what you booked.

If you have questions about a specific product or want to confirm details, feel free to reach out — we're happy to help!

How do I book a bounce house or party rental?

You can book directly on our website by selecting your desired item, date, and time. Once you submit your request, we’ll confirm availability and follow up with the details.

What happens if it rains?

Safety first — if bad weather is in the forecast, we’ll work with you to reschedule or issue a rain check. We don’t charge cancellation fees due to unsafe weather conditions.

How long is the rental period?

Most rentals are for a full day, typically 6–8 hours. Need it longer or overnight? Let us know when booking and we’ll try to accommodate!

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